Network Support Coordinator

This position is responsible for overseeing the maintenance and configuration of technology networking equipment, connections, and software for ManhattanOgden USD 383. 

QUALIFICATIONS Preferred:  

1. Bachelor or Associates degree in Computer Science or Networking.  
2. Experience with both physical and virtual network administration and architecture.  
3. Demonstrated ability to design and maintain data security and disaster recovery strategies.  
4. Having attained certifications of Network + and/or Cisco CCNA (or comparable). 
5. Be able to climb a ladder to a height of eight feet. 
6. Be able to lift 20 lb. objects. 

QUALIFICATIONS Required:  

1. At least three years of technology networking experience in a school or business.  
2. Ability to handle confidential information with complete discretion.  
3. Ability to effectively solve problems, prioritize, and execute tasks in a high-pressure environment.  
4. Demonstrated commitment to providing exceptional service to all users. 
5. Must pass a background check. 

DIVERSITY: As an equal opportunity employer, USD 383 is committed to a diverse and inclusive workforce. We believe there is a long-term advantage to a team that reflects the diversity of our students, families, and staff. 

REPORTS TO:  

• Director of Information Technology 
• Performance will be evaluated annually in accordance with the Board of Educations policy on evaluation of certified personnel. 

TERMS OF EMPLOYMENT:  

• 12-month contract.  
• Salary and work year as established by the Board. 

PERFORMANCE RESPONSIBILITIES:  

1. Provide evidence of ability to communicate and explain networking information to staff with various experience of technology as well as providing technology leadership information to share with district staff to keep them informed of operational changes and functionality aspects of the network. 
2. Support Information Technology staff in the management of network protocols. (DNS, DHCP, etc.).  
3. Able to show proper documentation to IT and other staff members about networking projects that are being completed within the district. 
4. Collaborate with networking staff on developing and implementing a systematic review and assessment of the districts cybersecurity systems and their effectiveness in meeting the district goals. 
5. Understand, maintain and adjust to improve the performance, through upgrades and patch management, as well as the operation of onsite and cloud WAN and LAN infrastructure. 
6. Have a working knowledge of fiber connectivity in both a Wide Area Network (WAN) as well as building level connections. 
7. Have knowledge of the installation and configuration for the physical layout of a computer network for a building, including wiring schemes of telephone, data, wireless, etc. systems. 
8. Understand how to maintain and optimize the performance of a Cisco switch and wireless infrastructure. 
9. Implement and maintain network security and segmentation using VLANs, Access Control Lists (ACL), etc.  
10. Understand how to implement and gather information from Cisco products such as DNA-C, and ISE as well as other equipment such as 9800 wireless controller switches. 
11. Support telephony in an IP and analog environment and maintenance of core district telephone systems.  
12. Assist in addressing the security aspects of Information Technology systems by implementing and managing the necessary firewalls, filters, etc. 
13. Understand how to implement security systems (e.g., security cameras) for networks and physical protection of district information and assets. 
14. Be able to support backups as well as disaster recovery plans for all network, hardware, and software systems of the district.  
15. Assist in developing and reviewing bid specifications to ensure compliance with bid requirements.  
16. Performs all other tasks and assumes other duties as assigned. 

ABOUT US:  

1. The mission of Manhattan-Ogden Unified School District 383 is to prepare all students for success as lifelong learners, earners, and citizens. Our vision is to be nationally recognized for the breadth and depth of success attained by all students.  
2. USD 383 serves 7,000 students from early learning through grade 12. We have 1,800 employees.  
3. As an equal opportunity employer, USD 383 is committed to a diverse and inclusive workforce. We believe there is a long-term advantage to a team that reflects the diversity of our students, families, and staff.  
4. The Board of Education shall hire all employees based on ability and the needs of the district. Manhattan-Ogden Unified School District 383 is an equal opportunity employer and shall not discriminate in its employment practices and policies concerning hiring, compensation, terms, conditions, or privileges of employment because of an individuals race, color, national origin, ancestry, religion, sex, sexual orientation, gender, gender identity or expression, disability, or age. 
5. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

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